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#OFFICE 365 SUPPORT MODEL WINDOWS 10#

Each blog post in this series will provide the core framing for how to think about the topic and the integration of Office 365 into the existing IT Service Management Portfolio.

In the coming months, we will publish additional blog posts for Office 365 Service Management in all of these areas.

Business Consumption and Productivity.a higher order focus on the business to drive transformation using Office 365 capabilities to drive more business, more productivity, and lower costs.

Administration and Feature Management.managing the workloads and configurations thereof through the Admin Portal as well as programmatic management.

Service Desk and Normal Incident Management.being ready to support Office 365 end-users leveraging the automation investments from the Office 365 service and being able to measure the call and escalation rates driven by your users on-premise and in the cloud so you can use the data to focus on the right areas.

Evergreen Management.being ready to successfully absorb the changes and to achieve business value from the evergreen service.

Monitoring and Major Incident Management.knowing if your users are impacted (regardless of root cause) and ensuring that the right things happen without heroics when users are impacted.

Service Management should be a focus for all customers, but especially for enterprise customers who need to have the outputs of Office 365’s processes become the inputs into their existing ITSM processes and toolsįor Office 365, there are five major areas-four that are foundational/core and one that is more business focused: Given the importance of these Service Management topics, Microsoft is beginning a blog series to help simplify the discussion for customers of all sizes, but particularly for enterprise customers. At the other extreme, customers do not focus on the Service Management aspects of integrating the cloud with their existing catalog and operational model. At one extreme, enterprise customers worry that their tooling, workflows, and IT Pro roles must drastically change. moving Exchange to the cloud is one of hundreds of IT Services in the enterprise Service Catalog) and into their existing IT Operations strategy (e.g. In enterprise environments, the Service Management aspects are broader, deeper, and more important because IT must integrate Office 365 Workloads into their existing IT Portfolio (e.g. In a small environment where there are no dedicated IT staff members, there is still someone who gets the phone call when the boss’ email is down. Regardless of the size of the organization, the move to Office 365 brings changes from a Service Management perspective.

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Part 6: IT Agility to Realize Full Cloud Value - Evergreen Management Part 5: Evolving IT for Cloud Productivity Services Part 4: Leveraging the Office 365 Service Communications API Part 2: Monitoring and Major Incident Management Part 1: Introducing Modern Service Management for Office 365 Internet functionality requires an internet connection.Introducing the Modern Service Management for Office 365 blog series! These insights and best practices are brought to you by Carroll Moon, Senior Architect for Modern Service Management. Microsoft account and/or organizational account is required for licensing and to access services.

Some features may require additional or advanced hardware or server connectivity. Product functionality and graphics may vary based on your system configuration.

#OFFICE 365 SUPPORT MODEL WINDOWS 10#

Note that touch features are optimized for use with Windows 10 or Windows 8.1. But, all features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device.

#OFFICE 365 SUPPORT MODEL FOR WINDOWS 10#

Windows: Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update).Ī touch-enabled device is required to use any multi-touch functionality. HFS+ hard disk format (also known as macOS Extended or APFS). For the best experience, use the latest version of any operating system specified above. Product functionality and feature availability may vary on older systems.

#OFFICE 365 SUPPORT MODEL FOR MAC#

When a new version of macOS is released, the Office for Mac Operating System requirement becomes the then-current three most recent versions: the new version of macOS and the previous versions. MacOS: Office for Mac is supported on the three most recent versions of macOS. Microsoft 365 Apps for enterprise is supported on Windows Server 2019 and on Windows Server 2016 through October 2025. Please note Microsoft 365 Apps for enterprise is not supported on any Windows 10 LTSC client products. Windows: Windows 11, Windows 10 SAC, Windows 8.1, Windows Server 2019, or Windows Server 2016. Windows: 1.6 gigahertz (GHz) or faster, 2-core.